Returns & Exchanges

At SBT, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Our streamlined process ensures that if a fit isn't perfect, your exchange or refund will be handled with speed and care.

Return Process

  • 1.
    Initiate Your Request

    Log into your SBT account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.

  • 2.
    Prepare the Package

    Securely pack the items in their original packaging, ensuring all designer tags are attached and the packing slip is included inside.

  • 3.
    Ship It Back

    Drop off your package at any authorized carrier location using the provided label; we will track the journey back to our warehouse.

  • 4.
    Receive Your Refund

    Once our quality control team inspects the items, your refund or exchange will be processed within 5-7 business days to your original payment method.