Returns & Exchanges
At SBT, we want you to love your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Our streamlined process ensures that if a fit isn't perfect, your exchange or refund will be handled with speed and care.
Return Process
- 1.Initiate Your Request
Log into your SBT account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all designer tags are attached and the packing slip is included inside.
- 3.Ship It Back
Drop off your package at any authorized carrier location using the provided label; we will track the journey back to our warehouse.
- 4.Receive Your Refund
Once our quality control team inspects the items, your refund or exchange will be processed within 5-7 business days to your original payment method.
